This is our privacy policy and it explains how we, M3R2 (and all its affiliates in different markets), use the personal information which has been provided by you when using our service, including but not limited to our website and mobile applications (apps).
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:
Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to M3R2, Bangladesh that is responsible for your information under this Privacy Policy.
Country: where M3R2 or the owners/founders of M3R2 are based, in this case is India.
Customer: refers to the company, organization or person that signs up to use the M3R2 to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit M3r2 and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by M3R2 or are under contract to perform a service on behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Service: refers to the service provided by M3r2 as described in the relative terms (if available) and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: M3R2 site, which can be accessed via this URL: https://m3r2.com
You: a person or entity that is registered with m3r2 to use the Services.
Developer: This app is developed by Takwa IT. And the app is listed in the developer account named (mahasum).
This is M3r2 company's own developer account.
We collect information from you when you visit our website/app, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When you order from us or use our website, we collect information that you provide to us when using our service. We also collect information when you complete any customer survey. We may also receive information about your website usage which is collected using cookies.
When using our application, we collect information related to your GPS location, App interactions, Crash logs, Device ID and, when making an order, your Address and Phone number. We also collect and store additional optional information like gender identity, birthdate when you fill in these optional fields.
Your personal information is sent to the delivery team for delivery. We also use your email id to send you order details, occasional newsletters or other information you have subscribed to. We also receive reports of app use and interactions in order to continually improve your experience with our apps and services.
Please be informed that m3r2 or our partner Restaurants and Riders will never use your personal information for any other purpose other than the ones mentioned above.
We take security seriously and we take precautions to keep your personal information secure. We have put in place appropriate physical, electronic and administrative procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, M3r2 cannot always guarantee that communication between you and m3r2 or information stored on m3r2 servers will be 100% safe. However, they will be free from unauthorized access by third parties.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service and to improve and customize our Service.
You can allow or deny location services when you use our Service at any time by way of your device settings.
Below you can see which of your data we need for which purposes and under which circumstances we share your data with others. Personal data means data, whether true or not, about an individual who can be identified — (a) from that data; or (b) from that data and other information to which the organization has or is likely to have access. This includes your first and last name, address, phone number, date of birth, location data, or email address.
To participate as a "M3r2 Rider"/Delivery Man, you must permit the "M3r2 Rider" Services to access location services through the permission system used by your mobile operating system (“Platform”) or browser. We may collect the precise location of your device when the " M3r2" app is running in the foreground or background of your device. We may also derive your approximate location from your IP address. We use your location information to verify that you are present in your preferred region or city when you begin or engage in delivery through the "M3r2 Rider" (a “Delivery”), connect you with delivery opportunities in your zone, and track the progress and completion of your Deliveries. You can enable the location tracking feature through the settings on your device or Platform or when prompted by the "M3r2 Rider" mobile app. If you choose to disable the location feature through the settings on your device or Platform, "M3r2 Rider" will not receive precise location information from your device, which will prevent you from being able to Trip and receive delivery opportunities in your area.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within an EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: https://tools.google.com/dlpage/gaoptout
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
In order to provide our delivery service to our customers, we use various tools and systems that are absolutely necessary for the delivery of orders. We also use external and internal tools and systems to process your personal data for personnel management and business operations.
We collect, process and store the following categories of personal data within the scope of using the tools and systems:
Data categories |
Explanation |
|
Identification data: |
Name, Surname, Address, Picture/Photograph |
|
Contact data: |
Email Address, Phone number, |
|
Account data: |
Date of birth, Place of birth, nationality, gender, bank account details, identification number |
|
Performance data: |
Usage time of applications, order details |
|
Geolocation data: |
GPS data |
|
Technical data: |
Device data |
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Our privacy policy only applies to the apps, M3r2 website (as well as m3r2 sites) but our website/apps may have links to other websites. Therefore, when you are using other websites linked in our sites and apps, please read the privacy policies of those websites.
The chart below shows all the Data that we collect through the M3r2 app (and its affiliate apps in other countries). You can also get an understanding of which data are mandatory for rendering services and which are collected optionally as well as the purpose they serve.
| Data Type | Functionality | Purposes |
|
GPS location (Approximate location, Precise location) |
required | App functionality |
| User name | optional | Account management |
| Email address | optional | Developer communications |
| Address | Optional (Required if you place an order) | App functionality |
| Phone number | Optional (Required if order placed) | Account management |
| Date of birth | optional | Advertising or marketing |
| Gender identity | optional | Advertising or marketing |
| User payment info | optional | App functionality |
| Photos | optional | Account management |
| App interactions | required | Analytics |
| In-app search history | optional | Analytics |
| Crash logs | required | Analytics |
| Device ID | required | Analytics |
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
This Privacy Policy is governed by the laws of Bangladesh without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.
The laws of India, excluding its conflicts of law rules, shall govern this Agreement and your use of the website/app. Your use of the website/app may also be subject to other local, state, national, or international laws.
By using M3r2 or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is held in accordance with its Privacy Policy
Google Maps API
Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few.
Google Maps API may collect information from You and from Your Device for security purposes.
Google Maps API collects information that is held in accordance with its Privacy Policy
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated Privacy Policy within the app or through other communication channels. We encourage you to review the Privacy Policy periodically.
If you have any questions about this Privacy Policy, You can contact us:
By email: info@M3r2.com
By visiting this website: https://M3r2.com
By phone number: +91 94894 57569
Last updated: 24/07/2024
